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Frequently Asked Questions

Everything you need to know about Cyber Essentials certification. Can't find what you're looking for? We're here to help.

How long do we have to achieve Cyber Essentials Plus after Cyber Essentials?

You have 3 months from passing Cyber Essentials to complete Cyber Essentials Plus. We'll help you stay on track and make sure you don't miss any important deadlines.

Is there a limit on how many attempts we get?

No, there's no limit. We work with you until you pass, reassessing as part of the same package. Our goal is your success, not counting attempts.

Can you help us stay compliant after certification?

Yes, absolutely. Our patching service keeps your devices compliant all year round, ready for renewal. We're here to support you beyond just the initial certification.

Can we use our own vulnerability scanner?

If it's on the PCI-approved list, yes you can. Otherwise, we'll use our own scanner, which often finds vulnerabilities other tools miss. We want to make sure nothing gets overlooked.

What's the difference between Cyber Essentials and CE+?

Cyber Essentials is a self-assessment that you complete with our guidance. CE+ includes independent verification of your controls by our experts, giving you and your clients extra assurance.

What evidence is required?

Typically screenshots, configuration exports, and access logs. Don't worry - we'll guide you through exactly what's needed and help you gather everything step by step.

How much does it cost?

Pricing varies by business size and the certification bundle you choose. You can see our full pricing on our pricing page, or book a call to discuss your specific needs.

How do we book?

It's easy! You can book instantly through our partner Net Sec Group. They handle all the technical details while we guide you through the process.

How often do we need to renew?

Certification lasts 12 months from the date you pass. We'll send you friendly reminders before it expires and help make renewal as smooth as possible.

What support do you provide?

We work with you every step of the way. Our goal isn't just ticking boxes - it's helping you understand and succeed. You'll have dedicated support throughout the entire process.

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Getting Started

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Certification Process

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